How to Return Purchases to an External Vendor

  1. Contact the vendor from which the item was purchased to obtain authorization to return the material/equipment. Departments are responsible for packaging the items and arranging shipment with the vendor or shipper directly.
  2. Notify purchasing services of any change to the purchase order so that purchasing may issue a change order. (See "How to Complete a Change Order").
  3. When returning materials and/or equipment to a vendor with a replacement value of $50,000 or more, a Return Materials Authorization Form must be provided to Risk Management. Materials and equipment valued under $50,000 are insured automatically.
  4. If necessary, notify Property Control of any changes in inventory status due to returns or exchanges of items which cost more than $5,000.00.

For general questions regarding returns, contact Purchasing Services. For questions regarding insurance coverage, contact Risk Management. For questions regarding inventory status, contact Property Control.