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M86 SECURITY PRODUCTS |
| (contract last updated 03/25/2011) |
|
| SCOPE: Contract for the Division of Information Technology (DoIT) for M86 hardware, maintenance, support and the associated licenses as well as other M86 Security products. |
|
| CONTRACT # |
DESCRIPTION |
| 11-5336 |
M86 SECURITY PRODUCTS |
| CONTRACT ORIGIN: |
ADDITIONAL INFORMATION: |
UW-Madison
Purchasing Services
21 N Park St, Ste 6101
Madison, WI 53715-1218 |
UW-Madison users contact:
Unassigned
608-262-1526 / FAX (608) 262-4467
purch@bussvc.wisc.edu and ask to have your request assigned to an agent |
| |
Non-UW-Madison users contact: Vendor Representative |
| COOPERATIVE PURCHASING: |
YES |
| CONTRACT TERM: |
April 1, 2011 through March 31, 2014,
with automatic renewal extensions to March 31, 2016, unless
amended, cancelled or rebid. |
|
| Vendor(s) |
| 117395 |
| Heartland Business Systems |
| 1700 Stephen St |
| Little Chute WI 54140 |
| |
|
|
| Sales Representative: |
PHONE # |
FAX # |
| Kurt Krueger |
920-687-4137 |
920-788-7739 |
| E-mail kkrueger@hbs.net |
| |
PHONE # |
FAX # |
| Ordering/Expediting: |
920-687-4656 |
920-788-7739 |
| Invoice Information: |
920-687-4656 |
920-788-7739 |
| Returns: |
920-687-4656 |
920-788-7739 |
| Supplier Diversity Reporting: |
920-687-4137 |
920-788-7739 |
| Website:www.hbs.net |
|
| Commodity Code |
204-64
208-54
920-37 |
| Federal Employee ID # (FEIN) |
39-1659152 |
| F.O.B. |
“E” F.O.B. DESTINATION, FREIGHT PREPAID AND ADDED
NOTE: All installation and repair services performed by phone are done at no charge. If on-site service is requested there is an additional charge by the manufacturer M86 Security that is available as a line item on the Price List. |
| Terms: |
N/30 |
| Delivery: |
3 days ARO |
| Invoicing: |
Invoices shall reflect contract pricing. |
| Return Policy: |
Contact these links:
M86 Security Hardware Support: http://www.m86security.com/support/Hardware-Support.pdf.
M86 Security WFR Appliances:
http://www.m86security.com/support/support-services.asp
M86 Security SWG Appliances:
http://www.m86security.com/support/support-services.asp |
| Warranty: |
12 months are included with the purchase of New Hardware. |
| Orders: |
E-mail, Fax, Mail, Phone |
| Back Orders: |
Will notify ordering department within 1 working day of order/release. |
| Pricing Information: |
SEE BELOW |
CATEGORY |
DISCOUNT PERCENTAGE OFF LIST |
Hardware |
12% |
Software |
12% |
Software Licenses |
12% |
Support and Maintenance |
12% |
|
|
| Vendor(s) |
| 134565 |
| M86 Security |
| 828 W Taft Ave |
| Orange CA 92865 |
| |
|
|
| Sales Representative: |
PHONE # |
FAX # |
| Jennifer Vigneault-Stock |
714-282-6111 X104 |
714-282-6116 |
| E-mail jennifer.vigneault-stock@m86security.com |
| |
PHONE # |
FAX # |
| Ordering/Expediting: |
714-282-6111 X104 |
714-282-6116 |
| Invoice Information: |
714-282-6111 X244 |
714-282-6117 |
| Returns: |
714-282-6111 X104 |
714-282-6116 |
| Supplier Diversity Reporting: |
N/A |
|
| Website:www.m86security.com |
|
| Commodity Code |
204-64
208-54
920-37 |
| Federal Employee ID # (FEIN) |
20-3365341 |
| F.O.B. |
“E” F.O.B. DESTINATION, FREIGHT PREPAID AND ADDED
NOTE: M86 will provide complimentary installation, training and troubleshooting at the request of the customer. If a customer needs on-site services, this can be arranged; however, pricing depends on complexity and duration of visit. All on-site services are customizable. |
| Terms: |
N/30 |
| Delivery: |
3 days ARO |
| Invoicing: |
Invoices shall reflect contract pricing. |
| Return Policy: |
Contractor will provide for return of items ordered in error for up to 30 calendar days from receipt with the University paying only the return shipping costs. |
| Warranty: |
12 months |
| Orders: |
E-mail, Fax, Mail, Phone |
| Back Orders: |
Will notify ordering department within 1 working day of order/release. |
| Other: |
K-12 Organizations will receive K-12 pricing. Other agencies are subject to GSA contract pricing. |
| Pricing Information: |
SEE BELOW |
CATEGORY |
DISCOUNT PERCENTAGE OFF LIST |
Hardware |
0% |
Software |
0% |
Software Licenses |
0% |
Support and Maintenance |
0% |
| Other Categories |
0% |
|
|
| Vendor(s) |
| 123710 |
| SHI International Corp |
| 33 Knightsbridge Rd |
| Piscataway NJ 08854 3925 |
| |
|
|
| Sales Representative: |
PHONE # |
FAX # |
| Steven Nemeth |
732-537-7246 |
732-537-7247 |
| E-mail steven_nemeth@shi.com |
| |
PHONE # |
FAX # |
| Ordering/Expediting: |
732-537-7246 |
732-537-7247 |
| Invoice Information: |
732-537-7246 |
732-537-7247 |
| Returns: |
732-537-7246 |
732-537-7247 |
| Supplier Diversity Reporting: |
732-868-6099 |
732-868-5935 |
| Website:www.shi.com |
|
| Commodity Code |
204-64
208-54
920-37 |
| Federal Employee ID # (FEIN) |
22-3009648 |
| F.O.B. |
“D” F.O.B. DESTINATION, FREIGHT PREPAID AND ALLOWED |
| Terms: |
N/30 |
| Delivery: |
3-5 days ARO |
| Invoicing: |
Invoices shall reflect contract pricing. |
| Return Policy: |
Returns subject to M86’s return policy. |
| Warranty: |
12 months from date of appliance purchase. |
| Orders: |
E-mail, Fax, Internet, Mail, Phone, B2B |
| Back Orders: |
Will notify ordering department within 1 working day of order/release. |
| Pricing Information: |
SEE BELOW |
CATEGORY |
DISCOUNT PERCENTAGE OFF LIST |
Hardware |
12.5% from list |
Software |
12.5% from list |
Software Licenses |
12.5% from list |
Support and Maintenance |
12.5% from list |
| Other Categories |
12.5% from list |
|
I. |
M86 Hardware and Software Specifications |
1. |
Contractor must be at minimum a M86 Gold Partner. |
2. |
Contractor must retain Gold Certification throughout the term of the Contract, including
optional renewal periods. Upon request Contractor must provide documentation of
certification and specialization(s). |
3. |
Contractor must provide the University pre-sales assistance, as requested, and be capable
of meeting at any location within Wisconsin at no additional charge. |
4. |
Contractor must have access to original manufacturer technical resources. |
5. |
Contractor must be capable of supplying all hardware and services at any location within Wisconsin. Contractor must indicate if they are authorized to sell licenses. |
6. |
Contractor must provide a Contract Administrator with full authority on the Contractor’s
behalf to oversee all matters pertaining to the Contract. Changes in Contract
Administrator information must be communicated to the University’s Contract Manager within one (1) business day of change. |
7. |
Contractor must designate specific staff personnel to handle the following contractual
aspects:
• On-going communication
• Service coordination
• Quotations/product pricing
• Respond to end user’s questions
• Ordering and expediting orders
• Instructions and set-up
• Returns
• Invoices
• Contract renewal, cancellation or problems |
8. |
Contractor’s products must be shipped F.O.B. Destination anywhere in Wisconsin to the location designated by the end user, arrive in operating condition and include standard operating instructions/manuals. Operating and maintenance documentation must be furnished to the end user at no additional cost. |
9. |
Contractor must honor standard warranties. Following installation and during standard hardware and/or software warranty period Contractor must provide troubleshooting and problem resolution. The University reserves the right to escalate any matter deemed to be an emergency. The University shall be the sole judge of what constitutes an emergency. |
10. |
Contractor must, upon request in the event of equipment failure, provide loaner equipment. The End User shall incur no additional charge including shipping. |
11. |
In many cases the University’s technical staff will need direct phone support from the manufacturer. All purchases through this contract must be eligible for direct support. |
12. |
The University reserves the right to buy extended maintenance and support at any time during the life of the hardware. |
|
|
| Revision History |
